Decision-making processes are becoming increasingly inclusive, helping collaborative environments improve their performance and maximize employee efficiency.
Organizational practices are extremely dynamic. Not so long ago, most organizations believed in strict, top-to-bottom hierarchy-based management. The “do what I say because I’m the boss” method was commonly used by managers and team leaders. While this method still exists, it is commonly viewed as very conservative and outdated. Today, the most successful businesses prefer a more embracive “let’s think and decide together” approach.
The Era of Employee Engagement
The employee landscape is not what it was 20 years ago, 10 years ago or even 5 years ago. As more and more millennials enter the workforce, the employee culture is changing, and organizations are changing with it. Today’s employees aren’t looking for job security until retirement. They view their jobs as a channel through which they can fulfill their talent, experience, and creativity. They value money, but their most important goal is to feel that they are part of something important. They want to listen, learn, and contribute. They want to be heard.
One of the most significant shifts in employee culture involves decision-making. In the past, key decision-making was left mainly to the management level. And while the most important decisions are still made by top management, countless smaller business decisions must be made on a daily basis across all organizational tiers. Today, many managers are getting their entire teams involved in decision-making processes. They do this for two reasons: first, because their team members not only expect but actually crave the responsibility, and second, because inclusive decision-making processes deliver outstanding results.
What are the advantages of including all team members in the decision-making process?
- Truly informed decisions: when one person makes a decision, the margin of error can be pretty wide. Yet when a diverse group of team members make a decision together – after brainstorming and considering all possible options and outcomes – the margin of error narrows considerably.
- Better engagement: when team members feel like they are an integral part of an important business process, they are more committed to their goals and their engagement levels increase. They feel appreciated, they are more driven, they are simply happier at work.
- Increased involvement: getting team members to become a part of the decision-making process creates an immediate synergy between their values and the values of their organization. This synergy fuels their satisfaction, their motivation, and their engagement levels.
- A smoother operation: imagine the organization as a car, and the professional team as its engine. When the engine runs smoothly, with all components in place and contributing, then the car drives better and faster.
- Higher performance: success, after all, is measured by performance. Research shows time and time again that effective engagement has a positive impact on work performance, across all parameters.
Technology in the Service of Better Decision-Making
In today’s tech-driven world, human interaction is deeply affected by technology. This is extremely apparent in organizational and business environments.
Technology also affects organizational decision-making. Today’s solutions make it much easier for people to interact, think together, bounce ideas off of one another and reach the necessary decision within deadline requirements.
Want to improve your organization’s inclusive decision-making processes? Here are a few tips:
- Let each and every team member know that their opinion matters: when team members feel that they are heard and appreciated, when they know that they can actually make a difference in their organization, they are much more likely to cooperate and share their most sincere thoughts and concerns throughout the decision-making process.
- Use online meeting solutions: engaging all team members in quick decision-making requires effective online communication. Today’s advanced audio and video conferencing tools allow everyone to enter the loop at the touch of a button – regardless of where they are.
- Set up smart meeting rooms: collaborative decisions sometimes require the participation of numerous teams, or even delegates from top management. Organizations equipped with smart meeting rooms can easily enjoy effective meetings that include everyone. Smart meeting rooms have all the hardware and software required for seamless communication, presentation, and deliberation.
Great organizations rely on great decision-making. Need any help deciding which collaboration tools will best suit your organization’s decision-making processes? Feel free to contact us!