SodaStream is the largest manufacturer and supplier of sparkling water makers in the world. With the goal of reducing plastic waste while providing their customers with their favorite drinks, SodaStream runs hundreds of sites in 45 countries, with employees, sales teams, customers, and partners.
SodaStream used a video conferencing solution that wasn’t able to support the dynamic global environment that characterized the company’s workflow and organizational culture in recent years. The solution did not provide a quality experience, both technically and because it lacked some basic and required functionalities.
One of the main challenges the company faced was finding a solution that would be easy and flexible enough to adjust to the company’s dynamic workflows and different platforms already in use. They needed the new solution to allow them to communicate from video huddle rooms, as well as from personal laptops and mobile phones, while integrating seamlessly with existing conference and collaboration infrastructure.
So, They Turned to Naotech
As soon as SodaStream turned to Naotech as Zoom’s certified partner in Israel, Naotech provided the company with all of the relevant information about the product, including a live demo as well as a visit to other customers using the same product.
From that moment on, Naotech’s success managers accompanied the entire deployment process. From technical support, through integrating the software to the company’s domain, setting up hundreds of user accounts, to employee training and instruction manuals – Naotech made sure the deployment process was done professionally and seamlessly through every step of the way.
The entire implementation process, from setup to deployment, including hundreds of licensed users and conference room accounts across 22 countries, was done within 1 month.
Today, eight months after deployment, with adoption rates across the organization still growing exponentially (as viewed in Zoom’s analytics tool), SodaStream has managed to unify communications across different platforms and time-zones with great success.