Video Conferencing – FAQ

Are you ready to move your organization forward with reliable, secure, and affordable video conference services? 

You have come to the right place. At Naotech, we will be happy to help with expert consultation and guidance, every step of the way. Modern organizational culture, which is often centered around remote teams, requires the use of video communication to enable frequent meetings with team members that are working from distant locations. When choosing your video conference service, it is important to consider numerous factors, such as information security, integration with existing infrastructures, and current team workflows. Here are our answers to some frequently asked questions. 

Effective Organizational Communication Starts Here

What is video conference?

Video conference is a meeting or a conference in which some – or all – participants join remotely by video. In order to participate in a video conference, one must have a video display device (PC, smartphone or tablet), an internet connection, and a teleconferencing software. Most organizations that use video conferencing regularly build a huddle room. It is a meeting room equipped with video conferencing hardware such as a camera, audio devices (speakers and microphone), a screen, and a room-based collaboration software.

A high-quality video conference tool needs to be secure, easy-to-use for end-users, and offer practical and useful features and tools for a smooth and seamless use. Zoom is exactly that, and that’s why Naotech became its Israeli reseller partner in 2015. It is a cutting-edge, video-first collaboration platform for daily use. Zoom’s multiple, ever-evolving security tools and features, both for end-users and admins, make all the difference. Furthermore, Zoom was designed to be end user-friendly, thanks to its in-meeting toolbar, and multiple features that can be used without leaving the meeting. Zoom also offers multiple security options that are intuitive and easy to operate.

Thanks to Zoom’s products, such as Zoom Phone, Zoom Rooms, and Zoom Webinars, organizations can enjoy a comprehensive communication solution. They can organize webinars and large-scale events, connect by phone, and connect their huddle room. Find out more about Zoom solutions.

As opposed to Microsoft, which specializes in many software and technologies, Zoom is a video-first, best-of-breed platform that provides an easy, comfortable and seamless experience. In addition, Microsoft Teams’ list of features is relatively scarce in comparison to Zoom.

When choosing a video conferencing platform, information security is a major concern. Zoom has always made information security a top priority – and this has only increased since the company’s meteoric rise in popularity at the start of 2020.

As opposed to Microsoft Teams, which is designed mainly for internal organization purposes, Zoom’s advanced security features are ideal for organizations that work with external suppliers.

Zoom has a wide range of features that dramatically increase security for online business meetings. These features include a unique Meeting ID, unique meeting passwords and waiting rooms – all of which are designed to deter unwanted guests from your business meetings, and to ensure maximum security.

Organizations can choose to use an on-premise server, which is a new server that is dedicated to the Zoom platform. This server hosts some of the meeting data: recordings, video, audio and more, and does not export them to the cloud. In other words, the on-premise server provides an internal solution for organizations that are extra careful when it comes to information security.

The video and audio data transfer takes place locally, thus ensuring that data does not leave the organization’s servers. Also, it optimizes bandwidth consumption to the outside world.

Each Multimedia Router server supports up to 200 concurrent participants. Recording Connector will allow users to have meetings recorded internally. Virtual Room Connector will support adding H.323 devices to your meetings.  

At Naotech, we provide you with multiple advantages when you purchase Zoom licenses through us. First of all, our clients enjoy comprehensive video conferencing service that helps both end users and IT managers. Our services are managed by a personal client manager and a personal support representative, who will respond to every issue or question raised by the organization. This addresses the need of every organization that uses video conferencing to rely on a professional partner that can immediately answer technical questions in Hebrew or English.

We create a unique service package for every organization, which is very cost-effective and includes all the tools it needs to succeed. After purchasing the package, Naotech’s support team will ensure a smooth integration between users and the different meeting rooms, in order to resolve any issues that may arise.

Modern day video conference/collaboration platforms such as Zoom are cloud-based. They allow a multi-touchpoint audio-video connection from anywhere with ease. For personal use, all it takes is internet connection and a PC/smartphone/tablet. Organizations that rely on hybrid meetings use a huddle room, or a video conferencing room equipped with devices such as a camera, a screen, and an audio device.

Naotech partners

The Naotech team has a long-standing video collaboration expertise and experience. As a result, they can hand-pick the best vendors in the industry. Naotech’s team members choose the best, most tech-savvy products from each vendor, and try the products themselves before offering them to their clients.

Some Naotech-vendors partnerships last for years of mutual trust and best-in-class service. Combine industry-leading products and the Naotech service, and enjoy an ideal, 360-degree collaboration experience. Find out more about Naotech’s partners, and read about each vendor’s products.

Sounds and audio

A good audio device allows all meeting participants – in-room and remote alike – to have a lifelike experience, as if they’re all in the same room. In-room participants want to be able to move freely and be heard even from the remote corners of the room. Remote participants want to hear every word and to be heard. At the same time, unwanted background noises must be suppressed efficiently. Furthermore, a good sound and audio device doesn’t require an IT manager close by whenever it’s in use. It should be easy to operate and intuitive to any end-user.

For more information about Nureva, Naotech’s leading audio solution, click here.

Zoom Phone

Cloud telephony is UCaaS (unified communication as a service) that is based on VoIP service provider. It doesn’t require massive, ultra-sensitive, and expensive server rooms like traditional PBX. As an internet-based solution that doesn’t rely on desk phones, it’s available wherever there’s internet connection. This makes it especially attractive for hybrid workers. It also allows flexibility, scalability, and advanced tracking abilities.

Zoom Phone is an advanced, cloud-based telephony system that interfaces with the other Zoom solutions in the organizations and offers a reliable, security and effective 360-degree communication solution.

As a cloud-based solution it doesn’t require a physical connection, therefore it’s available for hybrid workers. Zoom Phone doesn’t require large and hard-to-operate server rooms. It allows starting a call right from the Zoom Desktop Client, smart call transfer, call recording, turning a phone call into a video call with a push of a button, and easy tracking and management. For more information about Zoom Phone click here.

Hybrid work

Hybrid work is a method based on working from at least two places intermittently, mostly home and the office. Its flexibility allows employees to enjoy a comfortable, fulfilling, and custom-made work environment, where they feel productive and concentrated. Hybrid work allows organizations to hire employees who live remotely – sometimes even other countries, hire new parents, and people with disabilities. Organizations that apply the hybrid work model need to set up a hybrid policy, that maintains organizational culture and allows employees to feel trusted and empowered.

For more information about hybrid work, its benefits, and the way that you can use it for your organization, read Naotech’s full guide to hybrid work. In the guide you’ll find useful tips, tools, and ideas for your organization’s hybrid policy.

It does, especially for employees with self-discipline and employers who trust them. Hybrid work has been around for decades, long before video collaboration became a business go-to tool. Due to the COVID pandemic, the popularity of hybrid work increased dramatically – and rightfully so. In fact, many employees feel more productive at home, and most modern-day employees prefer the hybrid model. Motivated employees, who know themselves and care about their jobs, can choose the environment where they feel more productive. If they feel distracted at home, they can simply go back to the office or lower the frequency of remote work – and vice versa.

Video conference hardware

There are several types of video conference hardware devices: cameras, audio devices (microphone & speaker), screens, and of course – all-in-one devices that combine all into one product. Organizations that already have some of these components can choose a specific device according to their needs. Organizations that start from scratch can opt for a more comprehensive solution, for a flawless and seamless huddle room.

Here are a few questions that can simplify your video conference hardware search:

  • What’s size of your huddle room?
  • Do you have a photo?
  • What’s the average number of on-site meeting attendees?
  • What other conferencing devices you already have?
  • What’s your go-to collaboration platform?
  • Are there are any special room characteristics (for example – big glass walls where the devices cannot be hanged)?
  • What’s your budget?

Naotech’s collaboration devices are built to provide an effective, end-user friendly, and tech-savvy solutions. The carefully selected devices do not require a long deployment procedure or a large-scale construction work. Quite the opposite. They were made for instant use – and minimal IT specialist dependency. Some of the devices are plug-and-play, which means that users can just plug them in and start using almost instantly.

Thanks to recent technological developments, video conferencing is easier to operate than ever before – even for those without a technical background. The different components (Zoom license, computer, camera, speaker, microphone) are all very user-friendly, which means that after the initial installment – which is usually performed by a professional – you’ll be able to video conference without any technical assistance.

Additionally, the market is filled with All-In-One solutions that save the hassle of buying every component separately. The price is usually more cost-effective for the organization, and provides a simultaneous response to all of its needs – including an initial one-time component installation.

Equipment purchased especially for video conferencing needs will help make every meeting more professional, interesting, interactive and effective. Video and audio enhancing equipment will allow participants to move freely in the room and seamlessly conduct meetings, classes and events, without worrying about bugs or malfunctions.

Remote learning

Unlike remote learning, where all students join class virtually, hybrid learning has some on-site presence. Hybrid classrooms require adjustments, so that every student – in-class and remote alike – can focus on the content rather than tech challenges. Hybrid classes need to have a camera, an audio device that allows every student to be heard properly, and a reliable software solution that combines it all together.

The advantages of remote and hybrid learning are not only providing a COVID-safe learning environment during the pandemic. They have plenty of other advantages. Find out more about the reasons why universities need to stick to it in the post-COVID world.

Remote learning can be effective in many cases. Students who trust themselves to stay alert and engaged even remotely can benefit from its flexibility. Busy students who struggle to attend on-site classes can benefit from remote learning as well.

Remote learning has some unexpected advantages as well. For some students, participation in class is easier when it’s done remotely. Teachers can reinvent themselves and develop their teaching methods. When it comes to remote learning, thinking outside the box is key. Find out more about remote learning here   

Naotech support

Naotech support goes much further than helping clients choose the best video communication solution, deploy, and configure it. Choosing Naotech means having a full, 360-degree solution that includes Zoom best practices training for admins, Zoom Rooms services, Zoom Phone services, consultancy, advice, and more.

Naotech’s highly skilled Support team, as well as two decades of experience, provide clients with the best support and service. It’s no wonder that many clients stay with Naotech for years. For more information about Naotech’s support.

Want to find out more about Naotech’s best-in-class collaboration solutions?

Contact us today and schedule a 1:1 Zoom-based consultancy meeting – free of charge!