TELIT
Background
Telit is a world leader in IoT solutions. With scattered offices in 24 countries and over one thousand employees in 40 different locations, the company is in constant need of web collaboration solutions.
About Telit
A global pioneer and leader in enterprise-grade IoT products and software, Telit has earned a reputation for solving the toughest challenges in the Internet of Things (IoT). Today, they enable thousands of successful IoT solutions across the world as they continue to invest in their technology.
The Challenge
The company’s scale over the past decade in global organizational structure has raised the need to manage employees from afar, as well as communicate overseas with clients and investors. In other words, after 12 years of acquisitions, Telit was facing its first big challenge – unifying their communications across their global organization.
“In Telit, we need to be increasingly efficient in order to stay flexible in a world of multiple time-zones, scattered employees and very little IT personnel.”
However, that was not all. As a decentralized organization, Telit had also faced multi-cultural and multi-national challenges typical of global enterprises.
These challenges have required Telit to always be on the lookout for new global communication technologies to overcome local connectivity barriers. They needed their constant overseas communication to be fast, agile, seamless, productive, cost-efficient, and easy to use – no matter where they are.
In addition, deploying new communication technologies has raised its own challenge – the need to train scattered employees to maximize usability.
So, They Turned to Naotech
It all started back in 2012 with a simple request – Telit needed an Israeli provider for Webex solutions to enable customer sessions. However, since Telit has always been open to trying new communication technologies to boost its collaboration capabilities, Naotech had pretty quickly started to improve their existing infrastructure.
The Value
Today, Naotech provides Telit with the best-of-breed communication platforms along with suitable support, a constant look-out for the newest technologies out there, and dedicated training that enable Telit to communicate better, faster, and from anywhere around the world.
“From our point of view, the biggest advantage in Naotech is their complete transparency. They work with multiple technology providers, andso they are not biased; the team in Naotech is always checking for new technologies. But most importantly, they’re not selling us dreams; they always tell us the truth and provide us with the most suitable solutions for our ever-changing needs.”
As a continuously growing global organization, Telit faced many challenges. In order to successfully overcome those, and continue to grow and succeed, Naotech not only equipped them with top-of-the-line communication technologies –but had also provided collaboration planning, design, and execution by a team of experts, available around the clock, anywhere in the world.
