Technical Support Engineer

 Job Description

  • Implementing the company’s solutions for customers.
  • Training customers to ensure proper workflow.
  • Customer and vendor facing technical troubleshooting.
  • Ongoing updating of the company’s products and solutions.
  • Collaborating with the account managers and providing professional support.



  • BA – an advantage.
  • 1-2 years of technical support experience – a must.
  • MCSA & CCNA qualifications – a must.
  • Experience with advanced technological solutions – an advantage.
  • Experience with audio/video solutions: QOS, SIP/H323, Cisco Expressway SSL, VOIP, IVR, BYOC, as well as hardware solutions – a significant advantage.
  • Experience with API, SSO, ON PREM, PHYTON, JAVA SCRIPT, VDI – a significant andvantage.
  • Experience with software & development – a significant advantage.
  • Experience with the cyber world – a significant advantage.
  • High English proficiency level (writing and speaking) – a must
  • Service oriented, team player with ability to multi-task & work under pressure
  • Self-motivated autodidact and outside-the-box thinker


Full time position in Tel Aviv

Please send CV to [email protected]