Cloud Telephony Implementation for Moon Active
Global organizations need a flexible, scalable, and intuitive telephony solution that fits their workflow and helps them make the most out of hybrid work. Zoom Phone, Zoom’s IP telephony solution, is an extension of the video platform and the entire ecosystem.
About Moon Active
An Israeli casual mobile gaming company that was established in 2011. The company’s headquarters is located in Tel Aviv and there are several other branches in Europe. As a tech-oriented and global company, Moon Active focuses on providing the most advanced solutions to its employees.
Moon Active has been working with Naotech for a few years, and has several organizational Zoom tools. In 2022, Moon Active’s team decided to leave its cloud telephony solution provider, and expand its set of Zoom solutions.
The Process with Naotech
The Naotech team went above and beyond to make the transition as smooth as possible.
Naotech and Moon Active started a gradual process of existing line porting and implementation that included account-level feedbacks and appliances: API settings changes, IVR, and advanced automations. At the end of the process the Moon Active team got the reliable, high-quality telephony solution it needed.
A few months into the stansition, Zoom Phone is a vital part of the organizational workflow.