Zoom Phone includes seamless call transfers, warm and cold, allows a quick transfer from phone to video meetings, and supports calls on multiple devices, ensuring you never miss a call. Zoom Phone’s analytics and reporting tools provide call usage and performance insights. Security is also a top priority, with robust encryption and compliance with industry standards ensuring all communications are secure. It also offers useful tools like call recordings.

Zoom Phone allows organizations to build a personalized IVR and utilize advanced queuing capabilities. It supports Bring Your Own Carrier which allows businesses to integrate their existing phone service provider with Zoom Phone’s cloud-based system. It also allows phone number porting, CRM integration, and more. With these features, it stands out as a versatile and secure cloud phone solution for businesses in multiple industries.